Quality / ISO 9001
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What is ISO? ISO is a network of the national standards institutes of 157 countries, on the basis of one member per country, with a Central Secretariat in Geneva, Switzerland, that coordinates the system. ISO is a non-governmental organization: its members are not, as is the case in the United Nations system, delegations of national governments. Nevertheless, ISO occupies a special position between the public and private sectors. This is because, on the one hand, many of its member institutes are part of the governmental structure of their countries, or are mandated by their government. On the other hand, other members have their roots uniquely in the private sector, having been set up by national partnerships of industry associations. What does it mean to be ISO certified? The ISO 9001 International Standards, working in combination with PDQ’s own Quality Management System, ensures the highest quality standards in materials, equipment, support services, and product testing. Certification/registration is based on eight quality management principles:
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