Frequently Asked Questions (FAQ's)
In-Bay Automatic Wash System - LaserWash® 4000
- How long has the LaserWash 4000 been in operation?
- How many LaserWash 4000 configurations are available?
- How can I purchase a LaserWash 4000?
- What is the price of a LaserWash 4000?
- What are the key features of a LaserWash 4000?
- What size property will I need for a LaserWash 4000?
- What size does my wash bay need to be?
- How many vehicles per hour can a LaserWash 4000 wash?
- Does PDQ offer financing to purchase equipment?
- Which cleaning solutions optimize the performance of the LaserWash 4000?
- Does PDQ offer a vehicle drying option(s)?
- Can the LaserWash 4000 automatically contact me if a malfunction should occur?
- Does the LaserWash 4000 require an equipment room?
- Does PDQ offer technical support?
- Does the LaserWash 4000 measure the entire vehicle?
- What makes the LaserWash 4000 such a reliable and superior functioning system?
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How long has the LaserWash 4000 been in operation?
Since 1990, PDQ has been manufacturing the LaserWash 4000, with shipments well into the thousands. LaserWash is the industry leader in touch free vehicle washing with 99% of its units still in operation. Top
How many LaserWash 4000 configurations are available?
LaserWash 4000 is offered in 3 basic configurations: 1) the LaserWash 4000 system only, 2) with an on-board LaserDri dryer, and 3) with a LaserDri stand alone dryer. All three configurations are available to accommodate sites with or without equipment rooms. Many special service and accessory options are also available. Consult your local LaserWash Distributor for more details. Top
How can I purchase a LaserWash 4000?
PDQ Manufacturing works with a national and international distributor network. PDQ's Distributors are responsible for assigned territories. Typical services provided by a distributor of PDQ equipment includes sales, installation, service, training, chemical sales, technical support, & consultation. To locate your local Distributor, please call PDQ's LaserWash Sales Department at (800) 227-3373 or (920) 983-9333 (outside the US). You can also access local Distributor information online using PDQ's Distributor locator. Top
What is the price of a LaserWash 4000?
The purchase price will vary depending on options and support equipment chosen. Your local LaserWash Distributor can provide pricing & features. Top
What are the key features of a LaserWash 4000?
The LaserWash 4000 is the pioneer and industry leader in automatic wash systems. The LaserWash 4000 is totally touch free and based on high water pressure with low volume flow. Its ability to measure each vehicle, large or small, is an innovative feature that reduces the consumption of water, wash solutions, and time. The exclusive technology and engineering savvy that operates the LaserWash 4000 is aesthetically finished in white fiberglass and elevated out of the customer's view. All of LaserWash's components are designed to compliment its customer friendly "open bay" concept. Top
What size property will I need for a LaserWash 4000?
Individual property size requirements are unique to each wash site. There are a number of factors that impact the size of the property. Some of these factors include the number of planned wash bays, length & width of wash bays, length & width of equipment room, whether or not an equipment room is required, access to the property, adjacent properties, local zoning ordinances, & equipment choice. Consult your local LaserWash Distributor for more details. Top
What size does my wash bay need to be?
A LaserWash 4000 can fit into a 24' long x 14' wide x 11'-6" height bay (wash equipment only). The choice of equipment configuration determines the bay size beyond the minimum stated above (i.e., equipment room needs). Consult your local LaserWash Distributor for more details. Top
How many vehicles per hour can a LaserWash 4000 wash?
Many factors impact wash volume performance including wash package configuration, equipment configuration, and attended (or unattended) operation. The LaserWash 4000 can achieve an average of 15 vehicles per hour. Higher vehicles per hour can be achieved optimizing the factors stated above. Consult your local LaserWash Distributor for more details. Top
Does PDQ offer financing to purchase equipment?
PDQ works with several national financing companies that are familiar with the vehicle wash industry. Research your local banking institutions as an avenue for funding your project as well. Consult your local LaserWash Distributor for more details. Top
Which cleaning solutions optimize the performance of the LaserWash 4000?
Cleaning solutions are a major factor in the ability of touch free vehicle wash equipment to function well. The LaserWash 4000 will perform with nearly any cleaning solution. A primary variable in the cleaning process is soap temperature. Typically, the higher the temperature, the more active a solution becomes. The LaserWash 4000 offers both an on board solution heating unit for tempered soaps and a hot water injection option to inject tempered water into any high-pressure application. Top
Does PDQ offer a vehicle drying option(s)?
The LaserWash 4000 offers 2 unique drying options. First, the LaserDri free-standing dryer requires the customer to drive underneath and through the system. The customer controls the drying process by speeding or slowing their vehicle. The LaserDri freestanding dryer is available in either 30 hp or 40 hp models. Second, the LaserDri on-board dryer is an automatic, rail-mounted system. The 30 hp on-board dryer docks to the LaserWash 4000 bridge and passes over the stationary vehicle. This provides a consistent drying experience while adding customer convenience. The entire process works in unison with and is controlled by LaserWash's computer controller, the LaserMind. Top
Can the LaserWash 4000 automatically contact me if a malfunction should occur?
The LaserWash 4000 offers a modem with pager feature to monitor the LaserWash's status. This system requires a phone line connection to the LaserWash's computer controller, the LaserMind. The LaserMind will send a "fault" page should the system experience an interruption. The page is reference-coded, describing the nature of the fault. This allows the operator to know precisely what the problem is prior to arriving at the site. Should the system automatically recover after a "fault", a "machine restored" page is sent. Top
Does the LaserWash 4000 require an equipment room?
No. The LaserWash 4000 can be configured for a location with or without an equipment room. The optional Slimline Pump Station allows the operator to install the pumping equipment in the wash bay itself, provided the wash bay is wide enough. PDQ also offers an in-bay water softener to support the Slimline Pump Station. Top
Does PDQ offer technical support?
Yes. Technical Support is available 24 hours a day, 7 days a week, 365 days a year. PDQ's Technical Support is geared towards the certified LaserWash Distributor technician. Every Technical Support inquiry is problem solved by identifying the potential problem and securing the proper diagnosis in the shortest timeframe, keeping you up and earning. PDQ also offers certified Distributor Technician Training throughout the year. Top
Does the LaserWash 4000 measure the entire vehicle?
Yes. The LaserWash 4000 measures both the vehicle's width & length. The right side wheel stop, in conjunction with the right side width sensor, electronically measures & stores the vehicle's width. Then, the side "tee-bars" electronically measures the length of the vehicle. These measurements then drive the movement of the spray arch for optimum cleaning distance. Top
What makes the LaserWash 4000 such a reliable and superior functioning system? Original and well-conceived engineering, a dedicated plan of continuous system improvement, and years of documented research and development all contribute to LaserWash's success. In addition, PDQ is quality minded and became ISO 9001 certified in 1999 by implementing a company-wide Quality Management System. Both PDQ and its Quality Management System receive praise at each and every ISO audit. Top