Car Wash Equipment & Systems - PDQ Manufacturing, Inc

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Access® Customer Management System

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Credit Card Security and the Access Unit

Beginning January 1 st, 2008, merchant acquirers may require level 4 merchants to adhere to a new payment security standard. Due to these security requirements, PDQ must change the software in the Access S, B, and N Series to be compliant, which will affect the credit card payment processors that carwash operators (merchants) can use.

PDQ currently supports 5 payment processors domestically.

To be compliant, PDQ will only support direct connection to Concord EFSnet and Authorize.net* payment processors. Those customers currently using Tsys, RBS Lynk, Alliance Data Systems, or FDR Omaha should consider speaking with their merchant acquirer (the CC processor) or service provider to determine if the acquirer supports the Concord or Authorize.net* platforms. Carwash operators that move to the Concord EFSnet platform before the new PDQ software is installed should experience fewer "change over" issues during the installation.

Through a new Authorize.net*account , carwash operators will be able to process credit cards through the following payment processors:

Transaction Fees may vary by merchant acquirer selected. Carwash operators should contact several acquirers or service providers for competitive quotes. Acquirers may not support all the payment processors listed above.

DataTran processing will not be available going forward. Carwash operators using DataTran dial-up modems will be required to replace the DataTran modem with a dial up modem and obtain an ISP (Internet Service Provider) if it is not currently present on-site. The second option would be to update the ISP to a broadband connection and process transactions through a high speed connection.

The following merchant acquirers can process credit cards currently using the Concord EFSnet platform and can create merchant accounts for Access CMS operators.

Paul Asaban
First Data Merchant Services
Virginia Financial Group
VM: 1-800-767-2484 ext 54772
Cell: 540-846-7285

Ron Barr
Heartland Payment Systems
502-905-7112
ron.barr@e-hps.com

Jamie Martin
Advanced Merchant Services
(P) 404-932-6930
(F) 404-420-2425
jmartin@cocard.net

 

Although all future ACCESS software releases will only support the 2 payment processors listed above (Concord EFSnet and Authorize.net*), carwash operators can continue to use the existing PDQ software which processes credit cards through their existing processors. However, the carwash operator’s bank may force them to adhere to these new security requirements in the near future – and at that time, the carwash operators would need to upgrade to PDQ's latest ACCESS software.

PDQ has submitted our Report on Validation, however due to an increased number of submissions, PDQ's Access CMS has not yet been listed as a validated payment application. For any merchants that are required to meet the new security requirements immediately, PDQ can supply the software version that was submitted for PABP approval.

* Authorize.net will not be available for payment processing until the new PDQ software version is released for the Access product line.

© 2008 PDQ Manufacturing, Inc. • 1698 Scheuring Road, De Pere, WI 54115 • 1-800-227-3373
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